The Social Mode Privacy Policy
Last updated: 23 April 2025
This Privacy Policy describes how The Social Mode (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or communicate with us via www.thesocialmode.com (the “Site”).
By using or accessing our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
Information We Collect Directly from You
We collect personal information directly from you when you interact with our website. This may include contact details such as your name, email address, and phone number, account details such as your username, password, and preferences, as well as customer support information provided in communications with us. If applicable, we may also collect order-related information, including payment details and service-related requests.
Information We Collect Through Cookies
We use cookies, pixels, and similar tracking technologies to automatically collect data about your interaction with the website. This includes device and browser type, IP address, and usage data such as pages visited, actions taken, and time spent on the Site. These technologies help us enhance your user experience, analyze usage trends, and personalize the content and advertisements displayed to you.
Information We Obtain from Third Parties
We may receive personal information from third parties such as service providers, social media platforms, and other marketing partners. This includes information from platforms you interact with via the website, and data from third-party service providers that help us run our operations, such as email marketing services, customer relationship management tools, and analytics platforms.
How We Use Your Personal Information
We use the personal information we collect to provide, personalize, and improve our services. This includes processing your requests, fulfilling your orders, communicating with you, offering customer support, sending promotional and marketing materials, and preventing fraud or other illegal activities. Additionally, we may use your information to analyze trends and optimize our services to better meet your needs.
How We Disclose Personal Information
We may share your personal information with third parties in specific situations, such as when vendors perform services on our behalf (e.g., IT support, payment processing, customer service), or when you give us explicit consent to share your information with partners or third-party platforms (e.g., social media integrations). We may also disclose personal information in response to legal obligations, business transactions, or to protect our rights or the rights of others.
Categories of Personal Information Disclosed
In the past 12 months, we have disclosed the following categories of personal information for business purposes:
- Identifiers such as your name, email address, and contact details.
- Usage data, including information on how you interact with the Site, such as pages visited and actions taken.
- Service-related information like messages exchanged with customer support or preferences shared during interactions.
These disclosures help us improve the Services, ensure smooth transactions, and provide relevant communications and advertisements.
User-Generated Content
Our website may allow you to post content such as reviews, comments, or feedback. Any content you submit to these public areas will be publicly available. Please be cautious when sharing personal or sensitive information in these sections, as we cannot control who will access or use this content. We are not responsible for the privacy or security of any information you share publicly.
Third-Party Websites and Links
Our Site may contain links to third-party websites and services that we do not control. These websites operate independently from us, and we encourage you to review their privacy policies before engaging with them. We are not responsible for the privacy practices or content of external sites.
Children’s Data
Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from anyone in this age group. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below, and we will take steps to remove the information.
As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” (as defined by applicable law) the personal information of individuals under the age of 18.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information, but please be aware that no security system is 100% secure. While we take steps to safeguard your information, we cannot guarantee absolute security. We recommend using secure communication channels when sharing sensitive data and avoiding sharing confidential information through unsecured channels such as email.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete the information we hold about you, the right to object to or restrict certain types of processing, and the right to withdraw consent where applicable. To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
The Social Mode
Email: [[email protected]]
Website: [www.thesocialmode.com]